Frequently Asked Questions

Onedays Plumbing Services is based in Ravensmead, Cape Town, and covers the entire greater Cape Town metro — including Bellville, Bellville South, Claremont, Rondebosch, Kenilworth, Goodwood, Parow, Tygervalley, Durbanville, Milnerton, Table View, Brackenfell, Kuils River, Somerset West, Strand, and Paarl. Not sure if we cover your suburb? Call 065 327 0980 and we'll confirm immediately.

Yes. Onedays Plumbing Services offers genuine 24/7 emergency plumbing call-outs across Cape Town, including weekends and public holidays. When you call, a qualified plumber answers directly — not a call centre or answering machine. For a burst pipe or flood, call 065 327 0980 now.

Onedays Plumbing Services aims to have a certified plumber on-site within 60 minutes for emergency call-outs in most Cape Town suburbs. Response time may vary slightly based on location and current call volume, but an ETA is always communicated clearly when you call — you're never left guessing.

Yes. Onedays Plumbing Services always provides a written quote before any work begins. You approve the price in writing first — no work starts until you are satisfied. This applies to every job, from a quick pipe repair to a full bathroom installation. There are no surprise charges on the invoice.

Yes. Every Onedays Plumbing Services plumber is PIRB (Plumbing Industry Registration Board) accredited, fully insured, and carries up-to-date certifications. Onedays does not use unverified subcontractors — when you book Onedays, you get Onedays-employed, vetted Cape Town technicians.

Yes. In addition to plumbing, Onedays Plumbing Services provides qualified electrical repairs and installations (including CoC issuing) and professional painting services across Cape Town. This includes geyser element wiring, plug points, DB board inspections, interior and exterior painting, waterproofing, and post-repair wall patching. See all services here.

Yes. Onedays Plumbing Services issues Certificates of Compliance (CoC) for all qualifying geyser replacements and electrical installations, as required by South African law. The paperwork is completed on-site so you are fully covered from day one.

Onedays Plumbing Services backs all work with a 12-month workmanship guarantee. If any repair or installation fails within 12 months due to Onedays' workmanship or supplied parts, Onedays will return and fix it at no charge. The guarantee covers Onedays-performed work only — it excludes damage from misuse, third-party interference, pre-existing conditions, or unrelated factors such as municipal pressure surges.

For many standard jobs, Onedays Plumbing Services can provide an initial estimate over the phone or WhatsApp. For complex work — such as geyser installations or bathroom fit-outs — a brief on-site assessment is needed, but you only need to provide access, not remain present throughout. Complete the online quote form and a plumber will call back within 30 minutes during business hours.

Onedays Plumbing Services accepts EFT (electronic bank transfer), cash, and card payments. Payment is due on completion of work unless otherwise agreed in writing for larger projects. All payment terms are stated upfront in your written quote — no surprises.